Accelerate time to value and improve service quality with a complete set of managed services for 5G service creation, delivery and monetization.

Why managed network operations matters to CSPs and enterprises

Industry needs are evolving, but legacy network operations remain siloed. That’s preventing CSPs from delivering customized network services with stringent SLAs for a range of customer segments. Network quality and customer experience are today’s competitive differentiators, and operations can be the enabler – or the inhibitor – of 5G monetization and 5G network return on investment.

To maximize network performance

Keep your network running with the best possible performance, availability and security, at predictable costs. Implementing technologies like 5G is one thing, operating them in a multi-technology multi-vendor environment is another. We bring the latest expertise and tools from our Global Delivery Centers to avoid any friction when network technology changes.

For automated network operations in the cloud

Transform your operating model based on our structured programs to lift productivity and operational agility through automation. Overcome siloed, non-digital operating models with phased micro-programs and clear deliverables mapped to your objectives. Deliverables include data refinery and sequenced automation implementation and continuous improvement.

To drive improved customer experiences

Use our AI-driven services to gain a competitive edge in customer experience and network performance, and to offer new, high-quality services including 5G network slicing. Our modular operations intelligence services can be injected into existing operations environments to solve specific issues. Use cases ranges from coverage and capacity optimization to predictive analysis of anomalies in complex network settings to prevent degradation of the customer experience.

How does Managed Operations work?

When you partner with Managed Operations, you buy business outcomes rather than just technical enablers. We will jointly define with you the outcomes that you want to see, and then manage the underlying technical and process complexity.

That complexity is growing with the emergence of multi-cloud environments, new 5G enterprise use cases, and automation needs driven by 5G Standalone networks and network slicing.

Many customers want to master these opportunities and challenges without having to worry about customer experience disruptions, friction in their organization and the hassle of integrating different software solutions from different vendors.

It’s our job to make your valuable assets and resources – be it your personnel, capital invested or even the power you consume – work in the most productive manner at any time. We do this by:

Automating workload allocation across distributed and hybrid clouds
Injecting AI/ML into processes for faster resolution time and increased network performance
Improving time-to-value for existing and future services through fully automated control of the lifecycle
Managing the cultural, operational and technology changes that come with digital transformation

Why Choose Us?

Access to some of the best cyber security, data science and cloud experts in the industry
A first mover with AI in telecoms, with AI integrated into multiple automated workflows
Voted leader in Managed Services for the third consecutive time by analyst house GlobalData
Choice of engagement and delivery models, be it software-led or service-led
Leaders in business model innovation, thanks to our drive for automation and AI/ML